Frequently asked questions

We deliver across the United Kingdom and the European Union, with fast, tracked shipping on every order.

All shipping is tracked. If you have a question about a specific delivery, email info@optigenixhealth.com with your order number and we will look into it.

Yes. Every batch we release is independently tested by a third-party laboratory, and the Certificate of Analysis for your batch is published in our COA Library.

A COA is a document issued by an independent laboratory that confirms the identity, purity and composition of a specific batch — in other words, that what is in the product matches what is on the label.

We have written a plain-English guide: How to Read a Certificate of Analysis.

Find the batch number printed on your product, then match it to the certificate in the COA Library. Certificates for our launch batches will be published there before the first orders ship.

No. Labels state named forms and clear doses, with no proprietary blends and no unnecessary fillers.

Our products are made with carefully selected, GMP-certified manufacturing partners, and every batch is then independently tested before release.

No — and we would rather say so plainly. We see supplements as one part of a bigger picture that includes nutrition, movement, sleep and, where appropriate, guidance from a qualified professional.

Email info@optigenixhealth.com and include your order number so we can help quickly. A real person will reply within one business day.

Our first formulations are being prepared for release. Join the mailing list on the homepage for early access and product updates, or keep an eye on the shop.

Optigenix Health FZE, a company registered in the United Arab Emirates, serving customers across the UK and EU. You can read more about us here.